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Scubaducks’ retail store is open again!

Following the Government’s recent announcement concerning non-essential shops, we are happy to announce that Scubaducks’ retail store has now re-opened for limited essential services.

Revised opening times (subject to change, please check website ‘Latest news’):

Mon 10-4

Thurs 2-7

Fri  12-6

Sat 10-6

A rigorous risk assessment has been carried out and relevant safety measures have been put in place to comply with all guidelines from the Government, our training agencies and their partners.(1)

A limited entrance policy is in operation at the dive centre and we reserve the right to restrict the number of people in store at any one time. Please limit visitors in the shop to those who actually need to come inside – leave companions and children at home or in your car.

In line with current medical advice, all those who are self-isolating or are in the high-risk categories should not visit the dive centre. If you have experienced any symptoms or been in contact with anyone experiencing symptoms of COVID-19 please stay home! 

When visiting the shop please:

 Follow all signage and verbal communications

 Wash your hands for at least 20 seconds on arrival using the handwash facilities to the left on entry (or use your own sanitiser if you prefer)

 Respect the 2 metre distancing rule.  There are floor markings to help with this

 Touch the stock as little as possible.  Items tried on will be quarantined and disinfected before being returned to the shop floor

 Use contactless payment whenever possible

 Ask non-essential companions to remain outside

We apologise that we cannot offer refreshments to customers at this time. Toilet facilities are for emergency customer use only.​

We are now able to offer the following services:

 While-you-wait air fills for diving and air guns

 Retail sales

 Collection of completed servicing, repairs and special orders

 Training, including in-water (we are able to offer both on-site and online theory training for selected courses)

Drop off:

 First aid Oxygen and Nitrox fills

 Cylinder testing

 Regulator/BCD servicing/repair

 Suit repairs (limited)

 Computer/watch battery change & pressure test

Please note that servicing timescales are likely to be longer than average

Please note:

Courses already booked will be re-scheduled now that restrictions have been lifted. The usual 6-month expiry date from date of booking for courses will be extended to 6 months following 25th July (25th January 2021).

We hope that all staff and customers have managed to cope through these troubling times. If we can help in any way, please let us know and we'll do the best we can to assist you. We are looking forward to seeing you all again!

(1)In preparing to re-open we have followed several good-practice documents including:​

 UK Government advice on www.gov.uk​ 

 Government’s Five Steps to Safer Working Together certificate​

 World Health Organisation:  Water, sanitation, hygiene and waste management for the Covid 19 Virus, interim guidance, 23 April 2020 

 DAN Covid 19 and Diving Operations:  10 recommendations on risk prevention and mitigation

Scubaducks’ pool open from 25th July!

We are delighted to announce that - at long last - our pool will re-open from Saturday 25th July! We are now taking bookings for Try Dives and Dive Training. There is limited availability as our hours are still restricted and demand is high. Current opening hours can be found on the home page and below.

Access to and use of the pool will be subject to our new COVID-aware arrangements that are designed to keep our customers and staff safe in these still-uncertain times. We will all need to pull together to make the new arrangements work and keep everyone safe. Please respect and follow the rules (outlined below), which may be subject to change.

If you have experienced any symptoms or been in contact with anyone experiencing symptoms of COVID-19 please do not come to the dive centre!

• Please continue to follow the rules for visiting the dive centre that were put in place when we re-opened the retail area on 15th June. A reminder of these can be found further down this page.

Rules for pool use and training

• As pool users will be passing through the retail area of the dive centre, in accordance with government guidelines everyone should wear a mask on entering and keep it on until they reach pool side. This will not apply to those who are exempt under government guidelines.
• Our store's retail rules for COVID-19 will apply until you reach pool side, when pool rules will take precedence.
• All participants will have their temperature taken before entering the pool area. Should you register a high temperature, you will be asked to wait aside for 5 minutes and your temperature will be taken again. If the recorded temperature is still above the normal range, we will ask you to leave the dive centre immediately.
• Please limit visitors to participants only. As always, we require a responsible adult to remain in the dive centre for all children's sessions, but we ask that you leave companions (and especially younger children) at home wherever possible for all pool sessions.
• Social distancing will be maintained as far as possible at all times. However, please bear in mind that because of the nature of scuba diving some close contact may occasionally be necessary. A full briefing will be given before your session.
• Please shower before you leave home and arrive at the dive centre in your swimming costume.
• Children <12 years (and older children at our discretion) will not be allowed in the changing rooms and will change on poolside. A changing "poncho" will be provided for each child to change back to outdoor clothes at the end of the session and a box will be provided for them to store their belongings on poolside while they are in the water. If your child has their own changing poncho, please feel free to bring your own.
• The changing rooms will be available for adults only. They will be configured so that everyone using them has their own private space for changing. These spaces will be thoroughly disinfected after every use.
• Shower facilities are not available at the present time.

We look forward to welcoming everyone back to the pool!

SCUBADUCKS DIVE CENTRE